Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 5, 2025

This Privacy Policy explains how Justine Word (“I”, “my”, “me”, “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or engage with our services. By using this website, you consent to the practices described below.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing information, and other details you provide when contacting us, scheduling consultations, or purchasing services.

  • Non-Personal Information: Browser type, IP address, cookies, and site usage data collected automatically to improve functionality.

  • Sensitive Information: We do not knowingly collect or store sensitive data (e.g., Social Security numbers, health records) unless voluntarily provided for service-related purposes.

2. How We Use Your Information

  • To provide and manage services, including consultations and communication.

  • To process payments and maintain billing records.

  • To send updates, confirmations, and promotional information (with opt-out options).

  • To improve our website, services, and client experience.

  • To comply with applicable federal and state legal obligations.

3. Sharing & Disclosure

  • We do not sell your personal information.

  • We may share information with trusted third parties (such as payment processors, IT support, or subcontractors) who assist in providing services, bound by confidentiality agreements.

  • We may disclose information if required by law, court order, or in response to valid legal processes.

4. Data Security

  • We use industry-standard encryption, firewalls, and secure hosting to protect your information.

  • While we take reasonable measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us at privacy@justineword.com.

  • You may opt out of marketing emails by following the unsubscribe link or contacting us directly.

  • Tennessee law grants you the right to know what personal data is collected and how it is used.

6. Children’s Privacy

  • Our services are not directed to individuals under the age of 13.

  • Parental consent and involvement is required for individuals over 13 and under the age of majority, depending on his or her state of residence.

  • We do not knowingly collect personal data from children. If we learn that we have, we will promptly delete it.

7. Cookies & Tracking

  • We use cookies and similar technologies to improve user experience and track website performance.

  • You may disable cookies through your browser settings, though some site features may not function properly.

8. Policy Changes

  • We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.

  • Continued use of our website after updates indicates acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: privacy@justineword.com
Phone: 901.303.8301