Privacy Policy
Effective Date: September 1, 2025
Last Updated: July 3, 2026
This Privacy Policy explains how Justine Word ("I," "my," "me," "we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit JustineWord.com ("Website") or engage with our products, services, communications, and digital experiences.
This Privacy Policy applies to information collected through JustineWord.com, associated forms, communications, products, services, and digital experiences offered through the Website.
By accessing or using this Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, information automatically collected through your use of the Website, and information reasonably necessary to deliver products and services.
Personal Information
Personal information may include:
Name
Email address
Phone number
Mailing address
Billing and payment information
Company or organization information
Scheduling information
Communication preferences
Account information
Any information voluntarily submitted through forms, applications, questionnaires, surveys, consultations, or service engagements
Service-Related Information
Depending upon the services requested, we may collect information necessary to perform consulting, research, website development, training, and communication services, including:
Business information
Project information
Strategic objectives and goals
Uploaded documents and materials
Website content and media assets
Domain and hosting information
Account information and credentials voluntarily provided
Branding materials
Research requests and requirements
Other information reasonably necessary to facilitate services
The Purple Mailbox Submissions
If you voluntarily submit information through The Purple Mailbox, we may collect:
Stories and experiences
Questions and requests for insight
Written submissions
Voluntarily disclosed information contained within submissions
Submissions are intended to remain anonymous. Users are strongly encouraged not to include sensitive personal information or identifying information concerning themselves or third parties.
Non-Personal Information
We may automatically collect information such as:
Browser type
Device information
Operating system
IP address
Referral information
Pages viewed
Session duration
Interaction data
Website performance information
Sensitive Information
We do not intentionally request sensitive information, including Social Security numbers, government identification numbers, financial account credentials, medical information, health records, or other highly sensitive information unless reasonably necessary to provide requested services.
2. How We Use Your Information
We may use information collected through this Website to:
Provide and manage services
Communicate regarding consultations, projects, research, and service delivery
Process transactions and maintain records
Schedule appointments and provide support
Develop research deliverables and recommendations
Build, maintain, and train clients on websites and related systems
Administer The Purple Mailbox and related communications
Send confirmations, newsletters, announcements, educational materials, updates, and promotional communications
Personalize Website experiences
Improve Website functionality, services, and user experience
Maintain security and detect misuse
Comply with legal obligations
Protect our rights, property, services, and users
You may manage communication preferences or opt out of promotional communications at any time using available preference settings or unsubscribe mechanisms.
3. Sharing & Disclosure
We do not sell your personal information.
We may share information with trusted third parties that assist in operating our Website or providing services, including:
Payment processors
Scheduling platforms
Website hosting providers
Email communication platforms
Technology providers
Consultants and contractors
Service providers
Professional advisors
Subcontractors assisting with service delivery
Such parties may receive access only to information reasonably necessary to perform their functions and are expected to maintain appropriate confidentiality and security measures.
We may also disclose information:
When required by law
In response to court orders, subpoenas, or lawful governmental requests
To investigate fraud, abuse, or security incidents
To enforce agreements and policies
To protect the rights, safety, or property of users or others
In connection with a merger, acquisition, business reorganization, sale, or transfer of assets
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information under our control.
Security measures may include:
Secure hosting environments
Encryption technologies
Access limitations
Password protection
Software security practices
Reasonable operational safeguards
Despite reasonable efforts, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security, and users provide information at their own risk.
5. Data Retention
We retain information only for as long as reasonably necessary to:
Provide services
Maintain records
Comply with legal obligations
Resolve disputes
Enforce agreements
Improve services and operations
Certain information may be retained for legitimate business, accounting, legal, security, archival, or operational purposes.
Information submitted through The Purple Mailbox may be retained as necessary to review submissions, maintain published content, preserve editorial records, or administer the service.
6. Your Rights
Subject to applicable law, you may request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Updates to communication preferences
Copies of certain information you have voluntarily provided
Information regarding how your personal information is collected and used
Requests may be submitted to:
Email: privacy@justineword.com
We will make reasonable efforts to respond in accordance with applicable law.
7. Children's Privacy
Our Website and services are not directed to children under thirteen (13) years of age.
Parental consent and involvement may be required for individuals over thirteen (13) and under the age of majority, depending upon applicable law and the nature of the services requested.
We do not knowingly collect personal information from children in violation of applicable law. If we become aware that such information has been collected, we will take reasonable steps to delete it.
8. Cookies & Tracking Technologies
We may use cookies, analytics tools, pixels, and similar technologies to:
Improve Website performance
Understand visitor interactions
Personalize user experiences
Remember preferences
Analyze trends
Enhance services and communications
You may disable cookies through your browser settings; however, certain Website features may not function properly as a result.
9. Third-Party Websites & Platforms
This Website may contain links to third-party websites, services, scheduling systems, software platforms, payment providers, social media platforms, and affiliate relationships.
Your interactions with third-party services are governed by their respective terms and privacy practices. JustineWord.com does not control and is not responsible for the content, security, availability, practices, or policies of third-party platforms.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of the Website following publication of changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Justine Word
Email: privacy@justineword.com
Phone: 901.306.1103